Privacy Policy – ReelPlay

Effective Date: 2025-06-03

Thank you for using ReelPlay. Your privacy matters to us, and this policy outlines how we collect, use, and safeguard your information when you use the ReelPlay mobile app and related services ("Services").

By using our Services, you agree to the terms outlined below. If you disagree with any part of this policy, we recommend discontinuing use of the app.

1. Information We Collect

We collect two types of data: information you provide and information collected automatically during usage.

a. Information You Provide

When using interactive features (e.g., profile setup, feedback submission, contacting support), you may share:

Nickname, profile photo, gender, preferred language
Messages or support queries

b. Device and Usage Data

We automatically gather technical and usage information to ensure proper operation and improve the app, including:

Device type, OS version, app version, screen resolution
Network type, time zone, IP address, system language
In-app actions, video watch history, crash reports

c. Approximate Location

We may infer your general location via your IP address to deliver region-specific content and meet local regulations.

2. How We Use Your Data

We use your information to:

Personalize and deliver video content
Offer relevant suggestions and improve viewing experiences
Ensure app stability and fix issues
Deliver ads tailored to your general interests
Notify you about updates, offers, or changes
Fulfill legal or regulatory requirements

We may also aggregate and anonymize certain data to analyze trends and enhance performance.

3. Third-Party Tools & SDKs

To ensure a smooth and reliable experience, we work with third-party services for analytics, advertising, and performance monitoring. These include but are not limited to:

Google Play Services
AdMob (Google Ads)
Firebase (Analytics & Crashlytics)

These partners may collect limited data necessary to function. Each third-party provider maintains its own privacy practices, and we encourage reviewing their policies.

4. Cookies & Tracking

We and our partners may use cookies, SDKs, device identifiers, and similar technologies to:

Save your preferences (like language and playback settings)
Analyze app usage
Improve user experience
Deliver ads more relevant to your interactions

You can adjust data collection preferences in your device settings where supported.

5. Data Sharing

We do not sell your personal data. We may share certain information only:

With trusted service providers supporting app operations
With ad or analytics partners under strict usage terms
In legal cases or to comply with applicable laws
During business changes (like merger or acquisition)
With your explicit consent

We prioritize security and legality in all data sharing.

6. Security and Storage

We implement appropriate technical and administrative safeguards to protect your information. Data is retained only as long as necessary to provide our services or fulfill legal obligations. While we strive to protect your data, no digital method is entirely secure—so we recommend using the app responsibly.

7. Children's Privacy

ReelPlay is not directed to users under the age of 13 (or as defined by your local laws). We do not knowingly collect data from children. If such data is discovered, it will be deleted immediately.

8. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may be entitled to:

Access, correct, or delete your data
Withdraw consent to analytics or advertising
Opt out of personalized ads
Request details on how your data is handled

To exercise any of these rights, please contact us via email.

9. Changes to This Policy

We may revise this Privacy Policy as our app evolves. Significant updates will be communicated in-app or through other appropriate means. Continued use of ReelPlay constitutes acceptance of the revised terms.

10. Contact Us

For privacy inquiries or requests, please reach out to:

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